Pack the item in its original shipping box, if possible, or a sturdy, plain cardboard box. Remove or cover any pre-existing labels or stickers. Include the Return Number and return address included in the email. Seal the box completely, making sure the item is secure for shipment. Shipping fees are at the customer’s expense. Please note that expedited shipping charges are non-refundable.
Allow 14 business days for your package to arrive at our fulfillment center. Within 48 hours, your return will be processed back into our inventory. Your financial institution will credit your card 2-10 business days later. Once your return has been received, you’ll get an email confirmation that your return has been processed.